PRIVACY POLICY

BY VISITING WWW.THEBANDFACTORYMA.COM, YOU ARE CONSENTING TO THE FOLLOWING PRIVACY POLICY.

OVERVIEW

THE BAND FACTORY is committed to protecting your privacy online. This Privacy Policy describes the personal information we collect through this website at www.thebandfactoryma.com (the “Site”), and how we collect and use that information.

The terms “we,” “us,” and “our” refer to The Band Factory. The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the site.

The term “personal information” is defined as information that you voluntarily provide to us that personally identifies you and/or your contact information, such as your name, phone number, and email address.

The Site provides information about The Band Factory's music lessons, band programs, auditions, educational services, events, merchandise, and other products and services (the "Services").

Use of The Band Factory, including all materials presented herein and all online services provided by The Band Factory, is subject to the following Privacy Policy. This Privacy Policy applies to all site visitors, customers, and all other users of the site. By using the Site or Service, you agree to this Privacy Policy, without modification, and acknowledge reading it.

INFORMATION WE COLLECT

This Site only collects the personal information you voluntarily provide to us, which may include:

Email addresses, and first and last names in order to subscribe visitors to our newsletter and/or to provide a free guide, quiz, or other complementary resources.

Shipping addresses in order to ship physical products purchased on our website.

Billing information in order to fulfill purchases made on our website.

Information submitted on forms/questionnaires in order to deliver a service.

The information you provide is used to process transactions, provide customer support, send service related communications (including email and SMS when you have opted in), and improve the services we provide. We may share your information with trusted third party service providers who assist us in operating our website, conducting our business, and servicing our customers. These service providers are required to keep your information confidential and use it only for the services they provide to us. Your personal information will never be sold or shared with unrelated third parties.

TEXT MESSAGING PRIVACY

If you provide your mobile phone number and consent to receive text messages from The Band Factory, your mobile number and SMS consent will be used only to provide the services and communications you have requested, including lesson scheduling, enrollment, billing, auditions, customer support, weather closures, recital information, and other account related notifications. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt in data and consent will not be shared with any third parties except service providers that assist us in delivering our text messaging services.

ACTIVITY

We may record information relating to your use of the Site, such as the searches you undertake, the pages you view, your browser type, IP address, requested URL, referring URL, and timestamp information. We use this type of information to administer the Site and provide the highest possible level of service to you. We also use this information in the aggregate to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the Site.

COOKIES

We may send cookies to your computer in order to uniquely identify your browser and improve the quality of our service. The term “cookies” refers to small pieces of information that a website sends to your computer’s hard drive while you are viewing the Site. We may use both session cookies (which expire once you close your browser) and persistent cookies (which stay on your computer until you delete them). You have the ability to accept or decline cookies using your web browser settings. If you choose to disable cookies, some areas of the Site may not work properly or at all. The Site does not respond to Do Not Track signals sent by your browser.

THIRD-PARTY LINKS

The Site may contain links to third-party websites. Except as otherwise discussed in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you on our Site. Other sites accessible through our site via links or otherwise have their own policies in regard to privacy. We are not responsible for the privacy policies or practices of third parties.

SECURITY

We maintain security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no exchange of data over the Internet can be guaranteed as 100% secure. While we make every effort to protect your personal information shared with us through our Site, you acknowledge that the personal information you voluntarily share with us through this Site could be accessed or tampered with by a third party. You agree that we are not responsible for any intercepted information shared through our Site without our knowledge or permission. Additionally, you release us from any and all claims arising out of or related to the use of such intercepted information in any unauthorized manner.

VISITORS GDPR RIGHTS

According to the GDPR a “data subject” is defined as an identifiable natural person. A natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as: a name, an identification number, location data, or online identifier. Alternatively, they may be identified by reference to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person. A data subject may be of any age or nationality.

As a data subject, within the European Union, you are entitled to certain rights under the General Data Protection Regulation (GDPR).

Those rights include:

You have the right to be informed with respect to your personally identifiable information (PII) retained by the Company. As such, you may request access to your data that the Company stores and the rights to either correct or erase your personal data.

We will retain any personally identifiable information you choose to provide to us unless: (a) you request for us to delete the information, (b) we stop using our existing data providers, or (c) at Company’s discretion, we decide to remove the data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

You have the right to withdraw consent provided to the Company concerning the processing of your personal data, as well as the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to not be subjected to automated decision-making via pre-ticked boxes, additions to our email marketing lists, and the like.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us by way of downloading a lead magnet, webinar, freebie, or any other traditional list-building methods.

UPDATING YOUR INFORMATION

You may access and correct your personal information and privacy preferences by contacting us via email at info@thebandfactoryma.com.

SMS COMMUNICATIONS

If you choose to receive SMS messages from The Band Factory, message frequency may vary depending on your interactions with us. Message and data rates may apply. You may opt out at any time by replying STOP or receive assistance by replying HELP. Your consent to receive text messages is not a condition of purchasing any goods or services. For more information about how we collect, use, and protect your personal information, please refer to this Privacy Policy.

CHANGES TO THIS POLICY

You acknowledge and agree that it is your responsibility to review this Site and this Policy periodically and to be aware of any modifications. We will notify you of any changes to this privacy policy by posting those changes on this page.

CONTACT

If you have questions about our privacy policy, please email us at info@thebandfactoryma.com.